NHTSA Complaint #11025191 — 2007 TOYOTA TACOMA

I RECEIVED A RECALL NOTICE & WAS TOLD THAT THERE WAS A BACK ORDER OF THE PART. AN INSPECTION INDICATED NO IMMEDIATE DANGER SO I WAS PLACED ON A WAITING LIST FOR THE LEAF SPRINGS & WOULD BE CALLED, BUT MONTHS PASSED &I WASN'T CALLED. I CHECKED MANY TIMES & IN BETWEEN CALLS, THEY GAVE MY PART TO ANOTHER CUSTOMER.WHEN THEY GOT ANOTHER SET, I ARRIVED FOR THE APPT &WAS TOLD THAT THEY COULD NOT DO THE REPLACEMENT OF THE LEAF SPRINGS BECAUSE THERE WAS A LIFT BLOCK INSTALLED. I WAS TOLD THE ONLY WAY THAT I CAN HAVE THE RECALL COMPLETED WAS TO PAY TO HAVE THE LIFT REMOVED FROM ANOTHER SHOP & THEN TOYOTA WOULD DO THE RECALL WORK. I PRICED THE COST OF HAVING THE LIFT REMOVED AND WAS TOLD BY THE AFTERMARKET SHOP THAT OTHER TOYOTA DEALERSHIPS WERE DOING THE LEAF SPRING RECALL WORK WITHOUT REQUIRING THE LIFT TO BE REMOVED. I TOLD THE DEALERSHIP & THEY STILL SAID THEY WOULD NOT DO THE WORK. I AM UNABLE TO AFFORD THE LIFT REMOVAL AND REINSTALLATION, THE MODIFICATION THAT WAS DONE TO THE TRUCK IS A SIMPLE BLOCK THAT IS PUT UNDER THE LEAF SPRINGS SO ALL THAT TOYOTA WOULD NEED TO DO IS THE SAME WORK THEY WOULD ALREADY BE DOING IF THE LIFT WAS NOT PRESENT; THE ONLY DIFFERENCE IS REMOVING 1 LIFT BLOCK FROM EACH REAR SIDE, & PUTTING IT BACK WHEN THEY PUT NEW LEAF SPRING ON. I EVEN TOLD THEM I'M WILLING TO SIGN ANY WAIVER NECESSARY. I AM UNABLE TO AFFORD THE WORK THEY ARE SAYING IS MANDATORY BEFORE THEY COMPLETE THE RECALL & AS TIME PASSES I AM CONCERNED ABOUT THE SAFETY OF MY VEHICLE INCLUDING THE RUST SPOTS ON THE LEAF SPRINGS. THE DEALERSHIPS THAT ARE WILLING TO DO THE RECALL SAID THEY WILL REPLACE THE LEAF SPRINGS BUT WHEN REASSEMBLING IT THEY WILL NOT PUT THE BLOCK BACK WHICH MEANS MY VEHICLE WOULD BE LIFTED IN THE FRONT BUT NOT IN THE REAR AND IT WOULD HAVE TO BE TOWED( UNABLE TO DRIVE IN THAT CONDITION) TO A SHOP TO REDO ALL THE WORK TOYOTA JUST PERFORMED!