NHTSA Complaint #11025189 — 2011 HARLEY-DAVIDSON FLTRU

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11025189
Vehicle	2011 HARLEY-DAVIDSON FLTRU
Component	SERVICE BRAKES
Date of Incident	May 12, 2017
Date Filed	September 23, 2017
Mileage	41,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TN

Consumer Description

LOST COMPLETE CONTROL OF FRONT BRAKES. BRAKE LEVER IS FROZEN OPEN AND IS IMPOSSIBLE TO DEPRESS TO SLOW OR STOP THE MOTORCYCLE. AFTER MUCH TROUBLESHOOTING, REPLACING BRAKE PARTS AND BLEEDING BRAKES, I WAS INFORMED OF A HYDRAULIC CONTROL UNIT PATTERN OF FAILURE, THE SYMPTOMS OF WHICH EXACTLY DESCRIBE MY SITUATION. THE REAR BRAKES OPERATE NORMALLY. THIS VEHICLE HAS BEEN USED FOR RECREATIONAL RIDING AND OWNED BY ME SINCE NEW. I DISCOVERED THIS ISSUE WHEN PREPARING FOR THE 2017 RIDING SEASON AND HAVE NOT HAD A SAFE, FUNCTIONAL MOTORCYCLE THIS YEAR.

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