NHTSA Complaint #11025124 — 2004 CHEVROLET SILVERADO 1500 HD

I HAVE A 2004 CHEVY SILVERADO CREW CAB AND MY SERVICE SHOP HAS DETERMINED THE CLUSTER PANEL IS FAULTY IT PRESENTS MISREADINGS WHICH IS CAUSING ERROR CODES READINGS IN THE COMPUTER. THEY TESTED THE OIL PRESSURE AND THE TACH AND SAID THE COMPONENTS WERE WORKING CORRECTLY WITH IN RANGE IN SPITE OF THE FACT THE GAUGE DIALS ON THE PANEL WERE SHOWING THINGS WERE NOT WORKING CORRECTLY OR WITH IN RANGE. WHEN THE VEHICLE IS IN MOTION THE TACHOMETER GAUGE DIAL PERIODICALLY EITHER DOES NOT REGISTER IT WILL STAY AT ZERO, OTHER TIMES IT WILL EXCEED ABOVE THE HIGHEST # ON THE PANEL. THE OIL GAUGE DIAL STAYS CONSISTENTLY IN THE SAME POSITION WHICH EXCEEDS ABOVE THE HIGHEST # READING LEVEL ON THE PANEL. PERIODICALLY THE ENGINE LIGHT WILL COME ON AND STAYS ON FOR A COUPLE OF WEEKS AND THEN IT WILL GO OFF FOR ABOUT 3-6 MONTHS. THIS IS A SAFETY ISSUE, HOW ARE DRIVERS TO KNOW IF SOMETHING IS TRULY WRONG WITH THE TRUCK WHEN THE CLUSTER PANEL IS NOT PRESENTING THE CORRECT READING. WE DEPEND ON THE CLUSTER PANEL TO ALERT US WHEN SOMETHING IS GOING AWRY. I HAVE JUST RECENTLY RAN INTO THIS ISSUE WITH MY TRUCK AND IT ONLY HAS APPROX 50,000 ORIGINAL MILES ON IT. I HAVE JUST RECENTLY STARTED WORKING WITH THE CHEVY COMPANY BUT I HAVE NOT BEEN VERY SUCCESSFUL SO FAR IN GETTING ANY FINANCIAL ASSISTANCE WITH THIS AND I AM TOLD IT WILL BE APPROX $800.00 TO R & R IT. I TRULY HOPE THAT OTHER OWNERS WILL COME FORWARD WITH THIS ISSUE AND IF WE STAND TOGETHER WE CAN CONVENIENCE CHEVROLET THAT THEY NEED TO STAND BEHIND THEIR FAULTY PRODUCT AND PROVIDE US WITH SOME TYPE OF COMPENSATION FOR THIS ISSUE. I LIKE MY TRUCK AND WOULD RATHER GET IT FIXED THEN GET RID OF IT. THANK YOU FOR YOUR TIME SINCERELY [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR