NHTSA Complaint #11025030 — 2002 SUBARU FORESTER

TL* THE CONTACT OWNS A 2002 SUBARU FORESTER. THE CONTACT STATED THAT THE SUSPENSION FAILED. WHILE DRIVING 55 MPH, THE SOUND OF A TIRE SQUEALING WAS HEARD. THE CONTACT WAS ABLE TO MAINTAIN CONTROL OF THE STEERING WHEEL TO DRIVE TO A SAFE LOCATION. THE CONTACT INSPECTED THE VEHICLE AND FOUND THAT THE FRONT PASSENGER TIRE WAS BENT TOWARDS THE LEFT, THE CV JOINT AND TRANSAXLE WERE DAMAGED, AND THE LOWER CONTROL ARM WAS FRACTURED. THE VEHICLE WAS TOWED TO AN UNKNOWN AUTO GARAGE FOR FURTHER INSPECTION. THE MANUFACTURER AND THE DEALER WERE NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 132,000. UPDATED 11/07/17*LJ CONSUMER STATED SUDDENLY WITHOUT WARNING THE CAR JERKED VIOLENTLY TO THE LEFT(INSTANTLY SENDING US INTO THE LEFT-HAND LANE) WITH A SIMULTANEOUS SCREAMING LOUD SQUEALING TIRE SOUND. LOWER CONTROL ARM HAD SNAPPED, AND WHILE THE LEFT FRONT TIRE WAS POINTED STRAIGHT AHEAD, THE RIGHT FRONT TIRE WAS STEERING LEFT AR APPROXIMATELY A 45 DEGREE ANGLE. THERE IS CORROSION WHERE BRACKET FRACTURED. UPDATED 7/20/18*JB *TR