NHTSA Complaint #11024837 — 2007 DODGE RAM 1500

ON THE WAY BACK TO BUFFALO MISSOURI AT APPROXIMATELY 4:30PM ( TRAVELING 65MPH), THE RIGHT REAR TIRE STARTED TO MAKE A VERY LOUD WINDING SOUND AND SHAKE. I SLOWED DOWN TO APPROXIMATELY (55MPH) AND THE TIRE BLEW OUT THE SIDEWALL, CAUSING MY TRUCK TO SEVERELY FISH TAIL IN THE MIDDLE OF A TWO LANE ROAD, NARROWLY MISSING ON-COMING TRAFFIC. ON SEPTEMBER 14TH, 2017 I TOOK MY TRUCK AND BLOWN OUT TIRE TO JBC TIRE AND AUTOMOTIVE (AUTHORIZED DEALER OF COOPER TIRES). JOSH MOUTREY WAS THE MANAGER ON DUTY. I INFORMED OF THE BLOW OUT. JOSH AND HIS MECHANIC CHECKED THE TIRE OF ANY FOREIGN DEBRIS, NAILS OR CUTS IN THE TIRE. AFTER THE INSPECTION ON THE BLOW OUT AND THE OTHER TIRES, JOSH STATED THAT THE TREAD ON THE THREE REMAINING TIRES HAD EXCESSIVE WEAR (LF HI:5, LOW:4; RF HI:5, LOW:4; LR HI: 5, LOW:4). ON THE BLOWN OUT TIRE FROM THE RR TIRE THEY FOUND NO FOREIGN DEBRIS, NAILS, CUTS OR ANY REASON THAT THE TIRE SHOULD HAVE BLOWN OUT THE SIDE WALL. JOSH CALLED COOPER TIRE AND RUBBER AT THEIR 800-573-9523 CUSTOMER SERVICE NUMBER AND TALKED TO THE ON DUTY SUPERVISOR (DOUG). I WAS LISTENING ON SPEAKER TO JOSH AND DOUG DISCUSSING THE TIRE. JOSH STATED THAT ALL FOUR TIRES WERE: DISCOVER AT3; 265/10/17; DOT# UT1Y 1A6 3214 ON ALL 4 TIRES CAME FROM THE SAME BATCH# AND LOT#. JOSH STATED TO DOUG THAT THERE SHOULD BE NO REASON THE RR TIRE SHOULD HAVE BLOWN AND THAT THERE WAS NO FOREIGN DEBRIS FOUND. JOSH STATED TO DOUG THAT THE ONLY REASON FOR THE BLOW OUT WAS MANUFACTURES SIDE WALL DEFECT. JOSH ALSO, STATED THE REMAINING THREE TIRES HAD EXCESSIVE WEAR BEYOND ANY NORMAL WEAR FOR TIRES RATED AT A 60K MILE WARRANTY. HE ALSO STATED THAT THIS WAS MOST LIKELY DUE TO MANUFACTURING DEFECT IN THE RUBBER. DOUG (C.S. SUPERVISOR) STATED THE ONLY THING HE COULD DUE, WAS PRO-RATE THE BLOWN OUT TIRE AND PRO-RATE THE REMAINING 3 TIRES. NOTHING HAS BEEN DONE TO CORRECT THESE ISSUES BY COOPER TIRE, ATD (AMERICAN TIRE DISTRIBUTOR OR JBC TIRE AT THIS TIME.