NHTSA Complaint #11024836 — 2009 CHEVROLET SILVERADO 1500

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11024836
Vehicle 2009 CHEVROLET SILVERADO 1500
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 72,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

WHILE DRIVING AT HIGHWAY SPEEDS, TRUCK HAD MASSIVE ELECTRICAL ISSUES WHICH CAUSED THE TRANSMISSION TO DOWNSHIFT TO 2ND GEAR. I ALMOST LOST CONTROL. WHILE THIS WAS HAPPENING, THE DOOR LOCKS CYCLED ON AND OFF OVER AND OVER AS WELL AS THE DOOR CHIMES COMING ON CONSTANTLY. HVAC DEFAULTED TO FULL HEAT FROM AIR CONDITIONING MODE. STABILITRACK SYSTEMS SHOWED INOPERATIVE AS WELL AS ABS SYSTEM. THE RAPID DOWNSHIFT FROM CRUISE TO 2ND GEAR CAUSED TIRES TO LOCK UP. I ALMOST LOST CONTROL. IF IT WOULD HAVE BEEN WET OR SLIPPERY, I WOULD NOT HAVE BEEN ABLE TO MAINTAIN CONTROL. THE VEHICLE ENGINE REVVED TO 4-5 THOUSAND RPM, AS IT DOWNSHIFTED AND MY SPEED DROPPED LIKE I WAS LOCKING THE BRAKES. I COULD HAVE BEEN REAR ENDED AND THE DECELERATION CAME ON WITH NO BRAKE LIGHTS, AS IT WAS HAPPENING WITH THE TRANSMISSION RAPID DOWNSHIFT. I CONTACTED GM VIA THEIR CHAT LINE, REFERENCE [XXX]. THEY TOLD ME IT WAS 8 YEARS OLD AND BOUGHT OVER-SEAS SO I WAS OUT OF LUCK FOR HELP WITH REPAIRS. IT IS PRESUMABLY CAUSED BY FAULTY BATTERY CABLES. THIS CONDITION IS REPORTED REPEATEDLY ON THE INTERNET I.E. YOUTUBE AMAZON ETC. THESE PARTS ARE NOT NORMAL WEAR AND TEAR COMPONENTS AND SINCE THEY CAUSE MASSIVE SAFETY RELATED CONTROL ISSUES THEIR MANUFACTURING QUALITY IS IN QUESTION. I WANT TO REPORT THIS ISSUE TO HELP PREVENT SOMEONE ELSE POSSIBLY HAVING AN INJURY TO THEIR LOVED ONES BECAUSE OF A KNOWN CONDITION THAT COULD BE REPAIRED WITH A 125.00 PART. I TOOK IT TO THE DEALER BUCKALEW CHEV IN CONROE TX. AND THEY SAID IT WAS THE BATTERY CABLES. I HAVE THAT INVOICE. I HAVE THE TRANSCRIPT FROM THE INITIAL CHAT WITH GM. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

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