NHTSA Complaint #11024592 — 2010 BUICK LACROSSE

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11024592
Vehicle	2010 BUICK LACROSSE
Component	SERVICE BRAKES
Date of Incident	August 16, 2017
Date Filed	September 20, 2017
Mileage	72,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

WHEN GARCIA BUICK IN SANTA FE NM DROVE MY CAR INTO THEIR SHOP THEY SAID THE BRAKE PEDAL WENT TO THE FLOOR AND THE CAR ALMOST RAN INTO A WALL. THEY TOLD ME THE PROBLEM WAS TRACED TO A MALFUNCTIONING CHECK VALVE IN THE POWER BRAKE BOSTER PUMP INLET PIPE ASSEMBLY P/N 20935438. THIS IS A TERRIBLE DESIGN AND A HUGE SAFTEY PROBLEM. THE LOSS OF A VACUUM ASSIST DEVICE SHOULD NEVER ALLOW THE BRAKE PEDAL TO GO TO FLOOR AND NOT STOP THE CAR.

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