NHTSA Complaint #11024511 — 2006 FORD 500

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	11024511
Vehicle	2006 FORD 500
Component	AIR BAGS
Date of Incident	September 14, 2017
Date Filed	September 19, 2017
Mileage	100,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

TAKATA RECALL- FOR OVER A YEAR I HAVE BEEN TRYING TO GET MY TRUCK AIR BAGS FIXED AND THEY HAD GIVEN ME THE RUN AROUND [XXX]AVILA SERVICE ADVISOR FROM CASA FORD EL PASO, TX 915-775-8295, HAS IGNORED MY REQUESTS TO PLEASE ASSIST ME . HE STATED THAT THEY DO NOT HAVE THEM IN STOCK, BUT FOR OVER A YEAR? I AM 80 YRS. OLD AND FEEL THAT'S WHY THEY KEEP IGNORING ME. CAN SOMEONE PLEASE HELP ME? SINCERELY,[XXX]( SPANISH SPEAKING ONLY, MY DAUGHTER HELPED ME WITH THIS LETTER.) WENT OVER SPEED BUMP AND MY AIR BAGS OPENED! CALL MY DAUGHTER [XXX] IF NEEDED [XXX], LEAVE HER A MESSAGE IF NO ANSWER. THANK YOU. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

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