NHTSA Complaint #11024076 — 2002 TOYOTA 4RUNNER

I HAVE OWNED MY 2002 4RUNNER SINCE I BOUGHT IT NEW IN 2002. AROUND 8,500 MILES A YEAR, AND SOMEHOW MY FRAME IS COMPLETELY RUSTED OUT. THIS IS NOT NORMAL, AND NOW IT WON'T PASS INSPECTION AND IS UNSAFE TO DRIVE. TOYOTA BOUGHT THE FRAMES FROM A THIRD PARTY IN JAPAN WHICH DID NOT COAT THESE FRAMES PROPERLY. WE UNDERCOATED THE CAR FOR 5 YEARS AFTER BUYING IT, AND YET RUST STARTED SHOWING UP AROUND 2009. WE HAVE TAKEN CARE OF THE CAR, EVERYTHING EXCEPT THE FRAME IS PERFECT AND CLEAN. TOYOTA IS KNOWINGLY LETTING 3RD GENERATION 4RUNNERS DRIVERS DRIVE THEIR CARS EVEN WHEN THEY'RE UNSAFE. THEY NEED TO INSTITUTE A BUYBACK OR FRAME REPLACEMENT PROGRAM. WE DON'T KNOW WHAT TO DO NOW, BECAUSE WE CAN'T DRIVE OR SELL THE VEHICLE, YET EVERYTHING RUNS PERFECTLY.