NHTSA Complaint #11024068 — 2013 KIA SORENTO

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11024068
Vehicle	2013 KIA SORENTO
Component	ENGINE
Date of Incident	September 14, 2017
Date Filed	September 18, 2017
Mileage	132,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

ENGINE: KIA MADE A RECALLS OF 2013 SORENTO ENGINES BUT MY ENGINE WAS NOT INCLUDED, THE PROBLEM IS THAT THE METAL INSIDE MY ENGINE BROKE AND SHATTERED ALL OVER THE PLACE; WHEN I TOOK IT TO KIA, I WAS TOLD THAT I NEED A NEW ENGINE DUE TO IT HAS THE SAME PROBLEM AS THE ONES THAT WERE RECALLED BUT MY ENGINE WAS NOT INCLUDED IN THAT RECALLED. I HAVE WRITE TO KIA MOTORS USA, TO MY DEALER CITY KIA OF ORLANDO AND I HAVE BEEN COMPLETELY IGNORED.

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