NHTSA Complaint #11024047 — 2011 DODGE CHARGER

TL* THE CONTACT OWNS A 2011 DODGE CHARGER. WHILE DRIVING 35 MPH, THE ENGINE STALLED WITHOUT WARNING. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD. THE CONTACT RESTARTED THE VEHICLE AND NOTICED THAT THE BATTERY WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT DROVE HOME AND THE ENGINE STALLED. THE VEHICLE WAS TOWED TO THE DEALER (EVANS ARENA CHRYSLER DODGE JEEP RAM, 924 SHILOH SPRINGS RD, DAYTON, OH 45415) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY UNTIL MARCH OF 2018. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS CONTACTED AT 800-992-1997 AND CONFIRMED THAT THE PARTS WERE TO BECOME AVAILABLE ONLY IN MARCH OF 2018. THE APPROXIMATE FAILURE MILEAGE WAS 95,500. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ...UPDATED 10/19/17 *BF CONSUMER STATED ON 8/27/17 SHE WAS DRIVING ON THE ROAD AND CAR JUST STOPPED RUNNING. UPDATED 7/18/18*JB