NHTSA Complaint #11024023 — 2011 CHEVROLET HHR

TL* THE CONTACT OWNS A 2011 CHEVROLET HHR. WHILE DRIVING APPROXIMATELY 35 MPH, A LOUD POPPING NOISE OCCURRED AND ALL THE AIR BAGS DEPLOYED WITHOUT WARNING OR IMPACT. THERE WERE NO INJURIES. THE INTERIOR DOME LIGHT AND THE HEADLINER DETACHED FROM THE CEILING OF THE VEHICLE. THE CONTACT COASTED TO THE SIDE OF THE ROAD. THE VEHICLE WAS TAKEN TO MONUMENT CHEVROLET (3940 PASADENA FWY, PASADENA, TX 77503) WHERE IT WAS DIAGNOSED. THE CONTACT WAS NOT PROVIDED INFORMATION FROM THE DIAGNOSTIC TEST, BUT WAS INFORMED TO CONTACT THE MANUFACTURER. THE VEHICLE WAS NOT REPAIRED. THE CONTACT CALLED THE MANUFACTURER AND LEFT A VOICEMAIL FOR A CALL BACK, BUT THERE HAD BEEN NO RESPONSE. THE APPROXIMATE FAILURE MILEAGE WAS 124,000.