NHTSA Complaint #11023986 — 1997 CHRYSLER CIRRUS

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	11023986
Vehicle	1997 CHRYSLER CIRRUS
Component	SUSPENSION
Date of Incident	September 17, 2017
Date Filed	September 18, 2017
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

AT FIRST I HEARD A SQUEAKING NOISE THAT GRADUALLY TURNED INTO A GRINDING NOISE. AFTER HAVING MY BRAKE PADS REPLACED AND FRONT DRIVER SIDE CALIPER REPLACED, THE GRINDING NOISE TURNED INTO A METAL ON METAL GRIND WITH A PECULIAR METAL SMELL WHICH RESULTED IN SOMETHING CEASING UP (ONLY WAY TO DESCRIBE HOW TIGHT THE TIRES WERE ROLLING AND HOW TIGHT THE STEERING WAS). IT WAS THE LOWER ARM AND BALL JOINT SEPARATING FROM EACH OTHER, ALL OF THIS WAS DISCOVERED WHILE DRIVING DOWN A CITY STREET AT A SPEED OF 20 MPH, WE WERE ABLE TO ACCESS THE PROBLEM BETTER WHEN WE JACKED UP THE FRONT END AND REMOVED THE TIRE AND BRAKES ON THE DRIVER FRONT SIDE.

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#528125 — February 20, 1998 — WHEN RIDING ON ROUGH ROADWAYS THE VEHICLE EXPERIENCES EXTREME VIBRATION AND NOISE.

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