NHTSA Complaint #11023979 — 2013 DODGE AVENGER

TL* THE CONTACT OWNS A 2013 DODGE AVENGER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS, SEAT BELTS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED AND THE SEAT BELT FAILED TO REMAIN LOCKED INTO THE LATCH IN THE EVENT OF A CRASH DUE TO THE OTC FAILURE. THE CONTACT CALLED THE ANDERSON DODGE DEALER (5711 E STATE ST, ROCKFORD, IL 61108; 815-229-2000) AND WAS INFORMED THAT DUE TO THE AIR BAG WARNING INDICATOR REMAINING ILLUMINATED, THE ENTIRE AIR BAG SYSTEM WOULD FAIL. THE DEALER STATED THAT THE PARTS FOR THE RECALL REPAIR WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THEY WERE EXPECTING PARTS AROUND AUGUST. THE DEALER WAS NOT AWARE OF PARTS BEING AVAILABLE AROUND THAT TIME OR AT ALL. THE APPROXIMATE FAILURE MILEAGE WAS 42,000.