NHTSA Complaint #11023878 — 2015 CADILLAC SRX

AIR BAGS issue reported to NHTSA

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Crash Fire

Complaint Details

ODI Number	11023878
Vehicle	2015 CADILLAC SRX
Component	AIR BAGS
Date of Incident	September 11, 2017
Date Filed	September 17, 2017
Mileage	44,470 miles
Crash	Yes
Fire	Yes
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

-I WAS TRAVELING SOUTH ON FM , MILES NORTH OF MIAMI, TX WHEN A DEER RAN OUT IN FRONT OF ME. I STRUCK IT FRONT CENTER AND ONSTAR IMMEDIATELY CALLED FOR EMERGENCY SERVICES. FIRST THING I NOTICED WAS ONE OF THE AIR BAGS DEPLOYED AND AFTER PULLING OF THE ROAD AND COMING TO A STOP, I NOTICED A FIRE FROM THE PASSENGER SIDE OF THE ENGINE COMPARTMENT. I EXITED THE VEHICLE AND STILL ON THE PHONE WITH ONSTAR, MY CAR FULLY ENGULFED WITHIN 15 MINUTES. THE FIRE DEPARTMENT WAS ON SITE AFTER THE CAR WAS FULLY ENGULFED AND TOOK AN HOUR TO PUT OUT THE FLAMES. MY CAR WAS A TOTAL LOSS. NO ONE KNOWS WHY IT CAUGHT FIRE, WHAT CAUSED IT.

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