NHTSA Complaint #11023840 — 2010 TOYOTA MATRIX

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	11023840
Vehicle	2010 TOYOTA MATRIX
Component	AIR BAGS
Date of Incident	May 8, 2017
Date Filed	September 17, 2017
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

"TAKATA RECALL". I PURCHASED THE VEHICLE ON 4/27/2017. I RECEIVED A RECALL NOTICE APPROXIAMATELY 1 WEEK LATER. I CALLED THE DEALER I PURCHASED IT THROUGH, THEY TOLD ME WHEN I RECEIVE A LETTER FROM TOYOTA THAT THE AIRBAGS ARE AVAILABLE, TO CALL BACK. IT HAS BEEN ALMOST 5 MONTHS AND THE VEHICLE HAS NOT YET BEEN REPAIRED. I REALLY WOULD LIKE MY CAR REPAIRED SOON, AS THE WEATHER HERE IN ROCHESTER IS GOING TO GET SNOWY IN THE NEXT FEW MONTHS. I WANT TO FEEL SAFE IN MY CAR, AS I TRANSPORT MY DAUGHTER THAT IS 3 1/2 YEARS OLD. CAN YOU PLEASE GIVE ME SOME GUIDANCE AS TO HOW I CAN GET MY VEHICLE REPAIRED SOON?

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