NHTSA Complaint #11023827 — 2012 FORD FOCUS

MY POWER ASSIST STEERING FAULT LIGHT CAME ON A COUPLE DIFFERENT TIMES AND THE STEERING BECAME EXTREMELY DIFFICULT TO CONTROL. I HAD TO RESTART MY VEHICLE TO FIX THE PROBLEM. TOOK THE CAR INTO THE DEALER SHIP AND WAS TOLD THE STEERING GEAR WOULD NEED TO BE REPLACED FOR $1850. THE CAR ONLY HAS 77,000 MILES ON IT. A REPAIR LIKE THIS SHOULD NOT BE NECESSARY. I DID SOME RESEARCH AND REALIZED THIS IS A VERY COMMON SAFETY HAZARD MANY PEOPLE ARE HAVING WITH THE FORD FOCUS. I ALSO FOUND OUT FORD HAS RECALLED SEVERAL SIMILAR MAKES AND MODELS FOR THE SAME PROBLEM BUT NOT THE FORD FOCUS. THIS IS A MAJOR SAFETY HAZARD. I WAS LUCKY IT ONLY HAPPENED IN MY DRIVEWAY AND NOT WHILE DRIVING ON THE ROAD. THE CONSUMER SHOULD NOT HAVE TO PAY FOR A MANUFACTURING DEFECT. FORD NEEDS TO OWN UP TO THE PROBLEM AND ISSUE A RECALL FOR ALL VEHICLES BEFORE SOMEONE GETS SERIOUSLY HURT BY THIS. MY CAR IS NOW OUT OF COMMISSION BECAUSE I CANNOT AFFORD THE STEERING GEAR TO BE REPLACED AND I AM TO SCARED TO DRIVE IT. AT THIS POINT I HAVE NOT IDEA WHAT I AM GOING TO DO.