NHTSA Complaint #11023703 — 2013 DODGE CHARGER

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	11023703
Vehicle	2013 DODGE CHARGER
Component	AIR BAGS
Date of Incident	May 16, 2016
Date Filed	September 15, 2017
Mileage	2,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 DODGE CHARGER. THE CONTACT STATED THAT THE DEALER (ANDERSON TOYOTA, 6510 SHOWPLACE AVE, LAKE HAVASU CITY, AZ 86404, (928) 764-2886) FAILED TO MENTION THAT THERE WERE FIVE MANUFACTURER RECALLS ON THE VEHICLE BEFORE THE VEHICLE WAS SOLD. THE DEALER (ANDERSON CHRYSLER DODGE JEEP RAM, 3920 AZ-95, LAKE HAVASU CITY, AZ 86404, (928) 764-5153) WAS UNABLE TO DETERMINE WHEN THE MANUFACTURER WOULD BE ABLE TO PROVIDE THE REMEDY AND REPAIR PARTS FOR THE RECALLS. IN ADDITION, WHEN USING THE CAR JACK, IT WAS STRUCTURALLY UNABLE TO HOLD THE WEIGHT OF THE VEHICLE AND WOULD COLLAPSE TO THE GROUND WITHOUT WARNING. THE MANUFACTURER RECALLS WERE FOR THE AIR BAGS, POWER TRAIN, AND ELECTRICAL SYSTEM (ALTERNATOR ASSEMBLY). THE MANUFACTURER PROVIDED CASE NUMBER: 32367806 AND INDICATED THAT THEY WOULD FOLLOW-UP WITH THE CONTACT. THE CONTACT WAS INFORMED THAT THERE WAS CURRENTLY NO REPAIR SOLUTION; HOWEVER, THE MANUFACTURER PRESENTED THE OPTION OF A BUY BACK. THE CONTACT WAS WAITING AN EXTENDED PERIOD OF TIME TO DETERMINE RECOURSE. THE NHTSA CAMPAIGN NUMBERS WERE UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 2,000.

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