NHTSA Complaint #11023553 — 2001 MERCEDES BENZ S430 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Complaint Details

ODI Number	11023553
Vehicle	2001 MERCEDES BENZ S430
Component	ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Date of Incident	August 23, 2017
Date Filed	September 14, 2017
Mileage	13,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

TL* THE CONTACT OWNS A 2001 MERCEDES-BENZ S430V. THE CONTACT STATED THAT THE INSTRUMENT CLUSTER EXPERIENCED AN ELECTRICAL MALFUNCTION. AS A RESULT, THE VEHICLE SEIZED BECAUSE IT RAN OUT OF FUEL DUE TO THE FUEL GAUGE BEING INOPERABLE. THE CONTACT CALLED MERCEDES-BENZ OF THOUSAND OAKS (3905 AUTO MALL DR, THOUSAND OAKS, CA 91362 (805) 371-5400) WHERE THE DEALER STATED THAT THE VIN WAS NOT PART OF A RECALL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE VEHICLE WAS DIAGNOSED THAT THE INSTRUMENT CLUSTER MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 06V208000 (INTERIOR LIGHTING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT PART OF A RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 13,000.

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