NHTSA Complaint #11023539 — 2017 CHRYSLER PACIFICA

I PURCHASED A BRAND NEW 2017 CHRYSLER PACIFICA AND WAS HAD 309 MILES ON THE CAR WHEN I HAD THIS INCIDENT. I WAS DRIVING APPROXIMATELY 65MPH IN THE LEFT MOST LANE WHEN I SUDDENLY LOST ALL POWER TO THE ENGINE, STEERING, AND BRAKES AND WAS UNABLE TO ACCELERATE OR BRAKE NORMALLY. I USED QUITE A BIT OF STRENGTH TO MANEUVER THE CAR TO THE RIGHT SHOULDER AND NEARLY WAS REAR ENDED BY A SEMI TRUCK IN DOING SO AS THERE WAS NO SHOULDER ON THE LEFT HANDS SIDE. DURING THIS TIME PERIOD, ALL OF THE LIGHTS IN THE INSTRUMENT CLUSTER WERE FLASHING VARIOUS WARNINGS AND FAILURE SYMBOLS. I WAS ABLE TO GET TO THE SHOULDER, SHUT OFF THE CAR AND RESTART IT AT WHICH POINT THE CAR WAS VIOLENTLY SHAKING AND AGAIN GIVING MANY FLASHING WARNINGS. I DROVE AT A MAX SPEED OF 16MPH TO A SAFER LOCATION OFF THE HIGHWAY AT WHICH POINT THE CAR AGAIN STALLED AND STOPPED. THE CAR WAS THEN TOWED TO THE DEALER. ..UPDATED 10/25/17 *BF UPDATED 10/30/2017*JS