NHTSA Complaint #11022936 — 2008 HARLEY-DAVIDSON FLHX

RIDING MY FLHX THE OTHER DAY AND BIKE STARTED MAKING NOISE FROM MY PRIMARY AND I PULLED OVER AND CHECKED NOISE AND COMFIRMED IT WAS COMING FROM THE LEFT SIDE(PRIMARY). MADE IT HOME SAFE; WASN'T FAR FROM HOME. TOOK OFF THE PRIMARY COVER AND CHECKED OVER THE INNER PRIMARY COMPONENTS. THE COMPENSATOR AND ADJUSTER WERE BAD. DID SOME RESEARCH AND FOUND THAT THE AUTO-ADJUSTED CHAIN TENSIONER TIGHTENS SO BAD OVER TIME THAT IT RATCHETS ALL THE SPROKET PARTS DOWN SO BAD THAT IT STARTES TO CREATE WEAR ON COMPONENTS SO BAD THAT PARTS CAN BREAK LOOSE, LOCK UP, AND THE COMPONENTS IN MY YEAR FLHX ARE SEVERLY UNDER RATED. THIS COMPENSATOR WASN'T SUPPOSED TO BE USED FOR ANYTHING BIGGER THAN AN 80 CUBIC INCH MOTOR; MY BIKE CAME STOCK WITH A 96 CUBIC INCH MOTOR. FLHX IS PAST ANY WARRANTY, BUT THIS IS AN INCREASING PROBLEM THAT HARLEY SHOULD BE HELD ACCOUNTABLE FOR AND BE MADE TO CORRECT IT. REPAIR IS GOING TO COST OVER $1000.00 FOR REPAIR FOR SOMETHING THAT SHOULD HAVE BEEN MADE RIGHT IN THE FIRST PLACE, ESPECIALLY FOR A MOTORCYCLE THAT IS SO POPULAR AND VASTLY SOLD ACCROSSED THE COUNTRY. IF THESE PARTS WERE TO LOCK UP WHILE RIDING, IT COULD CAUSE SEVER INJURY OR DEATH TO RIDER AND ANYONE AROUND THE BIKE DURING THE TIME.