NHTSA Complaint #11022925 — 2011 TOYOTA 4RUNNER

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	11022925
Vehicle	2011 TOYOTA 4RUNNER
Component	AIR BAGS
Date of Incident	August 28, 2017
Date Filed	September 12, 2017
Mileage	133,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

TOYOTA TAKATA RECALL AND SPIRAL CABLE ASSEMBLY: 2011 TOYOTA 4RUNNER HORN STOPPED FUNCTIONING. THIS VEHICLE, ACCORDING TO NHTSA, IS AFFECTED BY THE TAKATA AIRBAG RECALL. ON SEPT 2, 2017, TOYOTA DEALER DIAGNOSED SPIRAL CABLE ASSEMBLY AS CAUSE OF HORN FAILURE. GIVEN THE FAULTY SPIRAL CABLE ASSEMBLY AS THE CAUSE OF THE HORN FAILURE AND THE APPARENT CAUSE OF THE AIRBAG MALFUNCTION, THIS FAULTY PART RAISES TWO SERIOUS SAFETY ISSUES: NO HORN, POTENTIALLY EXPLOSIVE AIRBAG. FOLLOWING THE DEALER SERVICE, WE FILED A CONCERN WITH TOYOTA ON SEPT 5, 2017. TOYOTA CUSTOMER SERVICE INSISTED ON SEPT. 12, 2017 THAT THE VEHICLE IS SAFE. WE DO NOT BELIEVE THE VEHICLE IS SAFE. THE PROBLEM STARTED WHILE THE CAR WAS IN MOTION.

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Other AIR BAGS Complaints

#11366325 — October 25, 2020 — AIR CLOCK SPRING PROBLEM.. HORN NOT WORKING .. WHEN I GAS UP AND FEEL LIKE LOUD VIBRATE

#11282874 — November 29, 2019 — TOOK TO DEALERSHIP AND DEALERSHIP MENTIONED THERE IS NO PROBLEM. I KEEP GETTING LETTERS FROM YOU BY THE WEEK AND MY A...

#11112901 — July 22, 2018 — WE WERE HIT HEAD ON IN A COLLISION ON 5/5/2017 AND THE AIRBAGS DID NOT DEPLOY. THE FRONT AND SIDE BAGS OF THE OTHER V...

#11110616 — July 10, 2018 — TL* THE CONTACT OWNS A 2011 TOYOTA 4RUNNER. WHILE DRIVING APPROXIMATELY 20 MPH, THE CONTACT REAR ENDED ANOTHER VEHICL...

#11080969 — March 22, 2018 — TAKATA RECALL TOYOTA HAS BEEN UNRESPONSIVE TO FIX THE ISSUE.

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