NHTSA Complaint #11022903 — 2013 KIA OPTIMA

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING 60 MPH, THE VEHICLE EXPERIENCED A LOSS OF ENGINE POWER. THE CONTACT ALSO NOTICED BLACK SMOKE AND VARIOUS ELECTRICAL FUNCTIONS OPERATED INDEPENDENTLY. ALSO, THE CHECK ENGINE AND OIL WARNING INDICATORS ILLUMINATED. THERE WAS NO FIRE. THE VEHICLE WAS TOWED TO CARMAX AND THEN TOWED TO KIA SOUTHSIDE (9401 ATLANTIC BLVD, JACKSONVILLE, FL) WHERE IT WAS CONFIRMED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE CONTACT WAS NEVER NOTIFIED OF THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ASKED WHY A NOTIFICATION WAS NOT RECEIVED. THE MANUFACTURER PROVIDED CASE NUMBER: 12476138 AND INFORMED THE CONTACT THAT NHTSA WAS SUPPOSED TO NOTIFY THE CONTACT OF THE DEFECTS ON THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 74,000.