NHTSA Complaint #11022896 — 2009 GMC ACADIA

TAKATA RECALL: I'M HAVING IDLE/STALLING ISSUES WITH MY 2009 GMC ACADIA. CAR CUTS OFF WHILE DRIVING CAUSING A SAFETY HAZARD. FIRST, I HAD MY CAR INSPECTED BY LOCAL LICENSED MECHANIC WHO DIAGNOSED A TIMING CHAIN ISSUE AND CAT CONVERTER ISSUE. I FOLLOWED BY CALL A GMC DEALER AND INFORMING THEM OF MY CAR PROBLEMS. THEY SCHEDULED MY CAR FOR AN INSPECTION SINCE THEY HAVE AN EXTENDED WARRANTY FOR TIMING CHAINS. THEY INSPECTED MY VEHICLE AND INFORMED ME SINCE THE TIMING CHAIN WASN'T MAKING NOISES THEY WOULDN'T DIAGNOSE IT AS A PROBLEM. THEY RELEASED MY CAR WITHOUT FIXING IT AND MY CAR STILL CUTS OFF AND IDLES WHILE DRIVING. THEY ALSO TOLD ME ABOUT MANY OTHER ISSUES FOUND DURING THE DIAGNOSTIC TOTALING OVER $8000 IN REPAIRS. I CALLED AND COMPLAINED TO GMC AND THEY INFORMED ME THAT THEIR ARE ACTUALLY MANY OTHER ADDITIONAL PARTS WARRANTY'S/COVERAGES THAT THEY HAVE AND MAY BE ABLE TO ASSIST ME WITH. I FIND THIS VERY CONCERNING AS THE GMC DEALERSHIP REFUSED TO PROPERLY DIAGNOSE AND SERVICE MY VEHICLE, ALONG WITH THE FACT THAT GMC HAS SECRET ADDITIONAL WANRRANTIES/COVERAGES THAT THE GENERAL PUBLIC DOESN'T KNOW ABOUT MY CAR WAS IN THE GMC DEALER SHOP FOR 4 DAYS AND THEY REFUSED TO ASSIST ME WITH A LOANER VEHICLE WHILE MY CAR WAS BEING INSPECTED. THEY RELEASED MY VEHICLE AND NOW I'M BACK TO SQUARE ONE WITH THE SAME ISSUES AND NEW LIST OF SUPPOSEDLY FOUND CAR ISSUES ESTIMATING OVER $8,000.