NHTSA Complaint #11022867 — 2012 KIA SPORTAGE

RATTLING NOISE FROM STEERING COLUMN THAT IS CONTINUOUSLY GETTING WORSE. VIBRATION FROM WHEEL WHILE BRAKING INTERMITTENTLY. THIS MORE OFTEN OCCURS WHILE MAKING TURNS. EVERY TIME THE WHEEL IS TURNED LEFT, THERE IS A CLICKING NOISE BUT NOT WHEN IT'S TURNED TO THE RIGHT. I WAS ORIGINALLY TOLD IT WAS THE VISCOUS COUPLING, THEN I WAS TOLD IT MAY BE THE ENTIRE STEERING COLUMN. WHY DOES A 5 YEAR OLD VEHICLE NEED A NEW STEERING COLUMN. ALSO, THIS HAS BEEN GOING ON SINCE I GOT THE CAR AND HAS JUST CONTINUOUSLY GOTTEN WORSE. I TOOK IT TO ANOTHER MECHANIC SINCE KIA HAS MISDIAGNOSED THE ISSUE SEVERAL TIMES. HE AGREES ITS IN THE STEERING COLUMN BUT THE ENTIRE DASH HAS TO BE PULLED APART TO PINPOINT THE EXACT PIECE WITHIN THE STEERING COLUMN. PLEASE SEE THE ATTACHED EMAIL FROM KIA.