NHTSA Complaint #11022864 — 2014 FORD EXPLORER

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11022864
Vehicle	2014 FORD EXPLORER
Component	ENGINE
Date of Incident	September 12, 2017
Date Filed	September 12, 2017
Mileage	89,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

I HAVE A 2014 FORD EXPLORER WITH 89K MILES. I RECENTLY BROUGHT IT TO THE DEALER FOR AN THE SMELL OF EXHAUST FUMES INSIDE THE VEHICLE. THE SMELL COMES AT HIGHER SPEEDS (ABOVE 50 MPH) AND WHEN THE VEHICLE COMES TO A FULL STOP. THE VEHICLE MUST BE AT FULL OPERATING TEMPERATURE BEFORE YOU CAN SMELL THE EXHAUST FUMES. CURRENTLY THE SOLUTION I RECEIVED FROM THE DEALER IS TO REPLACE THE MUFFLER AND THE DUAL AIR EXTRACTOR.

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