NHTSA Complaint #11022775 — 2017 BUICK ENCLAVE

VISIBILITY/WIPER issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number 11022775
Vehicle 2017 BUICK ENCLAVE
Component VISIBILITY/WIPER
Date of Incident
Date Filed
Mileage 125 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed Yes
State MO

Consumer Description

TL* THE CONTACT OWNS A 2017 BUICK ENCLAVE. WHILE DRIVING THE VEHICLE, THERE WAS A DISTRACTING REFLECTION FROM THE DASHBOARD ONTO THE WINDSHIELD, WHICH IMPAIRED DRIVING. WHILE THE CONTACT WAS DRIVING TOWARDS THE SUNLIGHT, IT SEEMED AS IF THE WINDSHIELD WERE FRACTURED. THE VEHICLE WAS TAKEN TO SUNTHRUP BUICK GMC (4200 I-70 NORTH OUTER RD, ST PETERS, MO 63376, (636) 939-0800) TO BE INSPECTED, BUT NO ASSISTANCE WAS PROVIDED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 125. UPDATED 11/02/17*LJ CONSUMER STATED THIS STRIP IS DESIGNED TO LIGHT UP A BLUISH GLOW AT NIGHT ACROSS THE DASH BOARD DOORS. SERVICE MANAGER STATED THERE SEEMS TO BE AN INHERENT FLAW IN THE DESIGN OF THE 2017 ENCLAVE UPDATED 7/16/18*JB

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