NHTSA Complaint #11022703 — 2009 AUDI A4

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11022703
Vehicle	2009 AUDI A4
Component	ENGINE
Date of Incident	August 12, 2017
Date Filed	September 11, 2017
Mileage	77,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IA

Consumer Description

AUGUST 12, 2017 CAR WAS PARKED IN A TARGET PARKING LOT. WENT TO START AND CAR LIGHTS AND RADIO CAME ON BUT ENGINE WOULDN'T TURN OVER. ALSO CHECK ENGINE LIGHT BECAME ILLUMINATED. NEXT DAY CAR WAS TOWED TO QUAD CITIES AUDI TO SERVICE DEPT. AUDI SERVICE DEPT FINALLY GOT AROUND TO LOOKING AT CAR ON FRIDAY SEPT 1. THEY STATE THAT " FOUND TIMING TO HAVE JUMPED CAUSING VALVES TO COME INTO CONTACT WITH PISTONS AND BEND." THEIR REPAIR SUGGESTION STATES " R&R CYLINDER HEAD AND SEND TO MACHINE SHOP TO DETERMINE HOW MANY VALVES NEED TO BE REPLACED. REPLACE TIMING CHAINS, GUIDES AND TESIONER." QUOTED $3,729 TO FIX, PLUS $595 FOR DIAGNOSIS. CAR IS CURRENTLY AT THAT DEALERSHIP BEING WORKED ON.

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