NHTSA Complaint #11022700 — 2017 KIA SOUL EV

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number 11022700
Vehicle 2017 KIA SOUL EV
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage 300 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

THE LOCKED DOORS CAN BE OPENED WHEN DRIVING. THIS IS AN ALL ELECTRIC VEHICLE WITH NO KEY TO REMOVE FROM THE IGNITION AND NO NOISE FROM THE ENGINE AND VIRTUALLY NO FEED BACK THAT THE CAR IS RUNNING EXCEPT BY LOOKING AT THE INSTRUMENT CLUSTER. I PULLED INTO A CONVENIENCE STORE PARKING LOT AND WAS DISCUSSING WITH MY WIFE WHO WAS TO GO INTO THE STORE. HER DECISION WAS I HAD TO GO INTO THE STORE. WITH OUT THINKING AND WITHOUT PUSHING THE BUTTON TO SHUT OFF THE CAR. I OPENED THE LOCKED DOOR AND STARTED GETTING OUT WHILE THE CAR WAS STILL RUNNING AND IN DRIVE. LUCKY I WAS QUICK ENOUGH TO GET IN AND STOP THE CAR. YES I SHOULD AND WILL BE MORE CAREFUL BUT I FEEL THIS IS A SERIOUS HAZARD THAT SHOULD BE ADDRESSED. THE IRONY OF THE THING IS WHEN YOU START DRIVING THE DOORS LOCK, AND WHEN YOU PUT IT IN PARK THEY UNLOCK. A FALSE SENSE OF SECURITY BUT AT LEAST YOU KNOW WHILE DRIVING ON THE HIGHWAY AT 60 MPH A ROBBER CAN'T RUN UP TO THE CAR AND GET IN. I THINK ALL EV'S SHOULD HAVE LOCKS THAT DON'T UNLOCK UNTIL YOU PUT THE CAR IN PARK THANK YOU.

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