NHTSA Complaint #11022479 — 2009 LEXUS IS 250 STRUCTURE:BODY

Complaint Details

ODI Number	11022479
Vehicle	2009 LEXUS IS 250
Component	STRUCTURE:BODY
Date of Incident	January 2, 2017
Date Filed	September 9, 2017
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

MELTING DASHBOARD RECALL. I HAVE A 2009 LEXUS IS 250 MELTING CHIPPED DASHBOARD AND DOORS. IT'S VERY HARD TO SEE WHILE DRIVING DUE TO THE FACT THAT THE DASHBOARD CAUSES A GLARE IN THE WINDOW. ALSO THE SMELL OF MELTING PLASTIC DASH IS SICKENING. I HAVE RECENTLY TAKEN MY CAR TO A LEXUS DEALERSHIP TO HAVE SEWELL REPLACE THE AIRBAGS EVERY SINCE THEN MY NAVIGATION SYSTEM HAS BEEN MAKING WEIRD NOISES AND NOW IT'S COMPLETELY NOT WORKING BLACK SCREEN AND THE BUTTONS ON THE SIDE IS NOT WORKING. TO MAKE MATTERS WORSE MY AC IS ON AND I CAN'T TURN OFF BECAUSE OF THE BUTTONS ARE NOT WORKING. VERY FRUSTRATING AND I'M FREEZING.

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