NHTSA Complaint #11022357 — 2015 TOYOTA SIENNA

WE BOUGHT OUR 2015 TOYOTA SIENNA LE ALL-WHEEL DRIVE IN FEBRUARY 2015. AT 16,000 MILES, WE TOOK IT IN FOR MAINTENANCE BECAUSE IT WAS SHAKING DURING BRAKING. WE WERE INFORMED THAT THE ROTORS WERE WARPED AND NEEDING REPLACED. THEY WERE REPLACED. AT 22,000 MILES, THE WHEEL INFLATION SIGNAL KEEPS COMING ON EVERY OTHER DAY AFTER REFILLING AIR INTO ALL TIRES; WE INSPECTED THE TIRES AND FOUND THAT THE TWO REAR TIRES WERE VERY WORN ON THE INNER SIDE OF THE TIRES. WE TOOK IT TO SHEEHY TOYOTA OF FREDERICKSBURG AGAIN FOR MAINTENANCE. WE WERE TOLD THAT IT NEEDED ALIGNMENT AND 4 NEW TIRES. WE WERE ALSO TOLD THAT THE TIRES WOULD NOT BE COVERED BECAUSE FACTORY TIRES FROM DEALERSHIPS WERE NOT COVERED UNDER WARRANTY. BUT THE MAIN CONCERN IS THAT, AT JUST 22,000, THERE'S ALREADY ROTOR ISSUES AND ALIGNMENT ISSUES FROM JUST NORMAL DRIVING. NEVER DROVE IN GRAVEL OR ROUGH ROADS. I BELIEVE THERE'S AN ISSUE WITH THE 2015 SIENNA LINE OF VANS, REGARDS TO BRAKE ROTORS AND ALIGNMENT PROBLEMS. IT'S A BIG SAFTEY CONCERN FOR ME AND MY FAMILY. AND IT'S DISAPPOINTING TO HEAR THAT TOYOTA WILL NOT COVER ALIGNMENT ISSUES, THOUGH THE VEHICLE IS STILL SO NEW. IT COULD HAVE BEEN TRAGIC IF WE DIDN'T CATCH THE WORN TIRES THIS SOON. FOR THE RECORD, WE HAD NEVER MISSED AN OIL CHANGE OR SCHEDULED ROUTINE MAINTENANCE.