NHTSA Complaint #11022186 — 2001 GMC SIERRA 1500

TL* THE CONTACT OWNS A 2001 GMC SIERRA 800 (NA). ON SEVERAL OCCASIONS, THE CONTACT NOTICED FLUID LEAKING FROM THE STEERING GEAR ASSEMBLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO HILEY BUICK GMC (3535 W LOOP 820 S, FORT WORTH, TX 76116 (817) 632-8800 WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. ON ANOTHER OCCASION, THE CONTACT NOTICED THAT THE LEAKAGE FROM THE STEERING GEAR ASSEMBLY FAILED AGAIN. THE VEHICLE WAS TAKEN BACK TO HILEY BUICK GMC WHERE IT WAS THEN DIAGNOSED THAT THE STEERING GEAR ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. DURING THE THIRD FAILURE, THE CONTACT PARKED THE VEHICLE IN HIS GARAGE AND NOTICED A TRAIL OF FLUID ON THE GROUND. UPON FURTHER INSPECTION, HE NOTICED FLUID COMING FROM THE STEERING AGAIN. THE VEHICLE WAS THEN TAKEN BACK TO HILEY BUICK GMC WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT WITH A DIFFERENT PART NUMBER (19330428). THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT OFFER ANY ASSISTANCE. THE FAILURE MILEAGE WAS 146,650.