NHTSA Complaint #11022122 — 2013 CHRYSLER 300

ELECTRICAL SYSTEM issue reported to NHTSA

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Fire

Complaint Details

ODI Number 11022122
Vehicle 2013 CHRYSLER 300
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire Yes
Injuries 0
Deaths 0
Vehicle Towed No
State GA

Consumer Description

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 CHRYSLER 300. WITHOUT WARNING, THE CONTACT NOTICED A BURNING ODOR INSIDE THE VEHICLE. ALSO, VARIOUS WARNING INDICATORS FLASHED, THE BATTERY POWER DECREASED, AND THE GEAR INDEPENDENTLY SHIFTED FROM DRIVE INTO NEUTRAL. THE CONTACT WAS UNABLE TO SHIFT FROM NEUTRAL INTO THE OTHER GEARS. THE VEHICLE WAS TOWED TO THE DEALER (PLAZA CHRYSLER DODGE JEEP RAM, 2077 HWY 44 W, INVERNESS, FL 34453, (352) 341-7398) WHERE THE ALTERNATOR ASSEMBLY AND THE BATTERY WERE REPLACED. THE DEALER DID NOT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM). THE VEHICLE WAS REPAIRED PRIOR TO THE RECALL AND THE CONTACT WAS UNCERTAIN IF THE PART MAY NEED TO BE REPLACED AGAIN. IN ADDITION, THE CONTACT LATER RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN) AND WAS WAITING TO DETERMINE WHEN THE REMEDY AND PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS CHECKING WITH THE MANUFACTURER TO ENSURE THAT THE TWO RECALLS WOULD BE ADDRESSED BY THE DEALER. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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