NHTSA Complaint #11021783 — 2011 CHEVROLET EQUINOX

PURCHASED 2011 EQUINOX NEW IN AUGUST 2011 AND ALL MAINTENANCE HAS BEEN PERFORMED EITHER ON TIME OR AHEAD OF SCHEDULE. FIRST INCIDENT OCCURRED WHILE DRIVING AT APPROXIMATELY 45 MPH - EQUINOX SHUDDERED AND STALLED OUT. RESTARTED AND HAD IT CHECKED AT DEALER BUT NO ENGINE CODES COULD BE FOUND. ABOUT SIX WEEKS LATER ON AUGUST 30TH CAR CUT OUT AT A RED LIGHT, RESTARTED - CAR CUT OUT WHEN I SLOWED TO MAKE A TURN, RESTARTED - CAR CUT OUT WHEN I WAS BACKING INTO A PARKING SPOT. CALLED AND GOT AN APPOINTMENT AT THE DEALERSHIP. RECEIVED A CALL FROM THE MECHANIC ON AUGUST 31ST TELLING US THAT THE TIMING CHAIN NEEDS TO BE REPLACED AT A COST OF $1600.00. MY 2011 CHEVROLET EQUINOX ONLY HAS 52000 MILES ON IT, SHAME ON YOU GM - A TIMING CHAIN SHOULD NOT NEED TO BE REPLACED AT SUCH LOW MILEAGE AND WE SHOULD NOT HAVE TO PAY SINCE YOU ARE AWARE OF THE ISSUE WITH THESE TIMING CHAINS.