NHTSA Complaint #11021605 — 2012 FORD FOCUS

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11021605
Vehicle	2012 FORD FOCUS
Component	STEERING
Date of Incident	September 1, 2017
Date Filed	September 5, 2017
Mileage	111,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

WHILST IN MOTION AND ON A CITY STREET, I COULD NO LONGER CONTROL THE STEERING WHEEL OF MY VEHICLE. IT RESISTED MY CONTROL LIKE IT HAD A MIND OF ITS OWN, AND I HAD TO USE EXTREME FORCE TO GET IT TO TURN WHERE I WANTED IT TO AND PULL OVER. SEEMED TO DRIFT EVEN WHEN GOING STRAIGHT. WARNING LIGHT THEN APPEARED ON SCREEN THAT SAID SOMETHING LIKE "STEERING ASSIST MALFUNCTION". THIS MALFUNCTION CAN OCCUR AT ANY MOMENT, AND NOTHING IN PARTICULAR SEEMED TO TRIGGER IT. UPON FURTHER RESEARCH, IT SEEMS THIS IS A PROBLEM MANY PEOPLE HAVE HAD WITH POWER STEERING AND HAS PUT MANY IN DANGER.

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