NHTSA Complaint #11021536 — 2010 GMC ACADIA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11021536
Vehicle 2010 GMC ACADIA
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MI

Consumer Description

TIMING CHAIN NEEDED REPLACEMENT DUE TO STRETCH AND CHECK ENGINE LIGHT AT 137,882 WHICH COST $2,049. THIS ISSUE WAS COVERED UNDER SPECIAL WARRANTY FOR 2007-2009 MODEL YEARS, BUT THE 2010 IS NOT COVERED. MY UNDERSTANDING OF GMC'S FIX IS THAT NOTHING CHANGED WITH THE TIMING CHAIN AND THE OIL SYSTEM LIFE WAS LOWERED AS TO WHEN AN OIL CHANGE WAS RECOMMENDED BY THE VEHICLE (MORE FREQUENT OIL CHANGES). I HAVE COMPLETED ALL SCHEDULED OIL CHANGES BASED ON THE AUTOMATED PROMPT FROM THE VEHICLE AND STILL HAD TO COMPLETE THIS COSTLY REPAIR OUT OF POCKET. I WOULD LIKE TO SEE THIS KNOWN ISSUE ALSO COVERED BY THE SPECIAL WARRANTY ON NEWER VEHICLES AND BE REIMBURSED FOR MY EXPENSES.

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