NHTSA Complaint #11021422 — 2010 BMW 328I

TL* THE CONTACT OWNS A 2010 BMW 328I. THE CONTACT STATED THAT WHILE DRIVING AT 15 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WOULD NOT RESTART. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME. THE TOWER MENTIONED A RECALL TO THE CONTACT. THE CONTACT CONTACTED THE MANUFACTURER AND INQUIRED ON THE NHTSA CAMPAIGN NUMBER: 14V176000 (ENGINE) WHERE THEY INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED, HOWEVER WAS COVERED UNDER THE EXTENDED WARRANTY AND TRANSFERRED THE CONTACT TO THE LOCAL DEALER. THE DEALER (BMW OF ORLAND PARK LOCATED AT 11030 W 159TH ST, ORLAND PARK, IL 60467) WAS CONTACTED AND INFORMED THE CONTACT TO SCHEDULE AN APPOINTMENT. THE CONTACT INFORMED THE DEALER THAT THE VEHICLE WOULD NOT START AND THE DEALER RESPONDED THAT THEY DO NOT DO TOWING AND THAT IT WOULD BE THE RESPONSIBILITY OF THE CONTACT TO HAVE THE VEHICLE DELIVERED. THE VEHICLE WAS NOT TOWED TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 96,000.