NHTSA Complaint #11021406 — 2014 FORD EXPLORER
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 11021406 |
| Vehicle | 2014 FORD EXPLORER |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | 20,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | SD |
Consumer Description
BEGAN HEARING WHIRRING AND SCREECHING SOUND WHEN TURNING THE STEERING WHEEL. WAS ALSO DIFFICULT TO TURN THE STEERING WHEEL AT TIMES. FORD DIAGNOSED THE PROBLEM AS A STEERING GEAR FAILURE. VEHICLE HAD 20 THOUSAND MILES ON IT AND WAS ABOUT 5 MONTHS OUT OF WARRANTY PERIOD. FORD REFUSED TO COVER THE REPAIR AND CHARGED 1570.00 TO FIX.
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