NHTSA Complaint #11021362 — 2014 TESLA MODEL S

HERE IS YET ANOTHER REPORT OF A TESLA SUSPENSION COLLAPSING AND SENDING THE CAR VEERING ACROSS THE ROAD: HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/URGENT-SPONTANEOUS-SUSPENSION-FAILURE-LACK-OF-TESLA-SUPPORT.97394/ SNIP - ENUMC, SATURDAY AT 10:22 PM HI EVERYONE! DOES ANYONE HAVE ANY EXPERIENCE WITH TESLA REPAIRS? WE WERE DRIVING ON THE FREEWAY WHEN OUR MODEL S SUDDENLY STARTED SWERVING AFTER AN INITIAL LOUD SOUND. THERE'S NOTHING ON THE ROAD, AND WE HAD TO DRIVE THE VEHICLE OFF THE FREEWAY WITHOUT HITTING OTHER VEHICLES. LUCKILY, NO ONE GOT HURT, BUT WE ROLLED OFF THE SIDE OF THE FREEWAY ONTO AN EXIT RAMP. THE LOCAL REPAIR SHOP THAT HIGHWAY PATROL TOLLED TO INFORMED US THAT THIS IS A SUSPENSION FAILURE. WE WERE DRIVING AT AROUND 60MPH WHEN THIS HAPPENED. WE CONTACTED TESLA SUPPORT, WHO SAID THEY WILL TAKE A LOOK AT THE ISSUE, BUT THEY ARE STILL TRYING TO EVADE TALKING TO US ABOUT THE EXACT ISSUE AFTER A MONTH WITH NO UPDATES. THEY INFORMED US THEY HAVE "ESCALATED" THE ISSUE OVER A WEEK AGO, BUT NO UPDATES AT ALL. COULD WE GET SOME SUGGESTIONS ON WHAT WE SHOULD DO FROM FELLOW TESLA OWNERS? I AM COMPLETELY LOST AT THIS POINT. THE WHEEL SEEMS TO HAVE CAVED IN: ******* I AM REPORTING THIS IN THE PUBLIC INTEREST AS IT IS OBVIOUS FROM THE DISCUSSION IN THAT FORUM THAT THE OWNER WILL NOT BE REPORTING IT HIMSELF. HE IS BEING PRESSURED BY THE FORUM POSTERS AND ALSO BY TESLA WHO WANT HIM TO SIGN AN AGREEMENT SO THAT HE TAKES OVER RESPONSIBILITY FOR THE REPAIR. A PHOTOGRAPH OF THE TESLA WITH A WHOMPY WHEEL IS ATTACHED.