NHTSA Complaint #11021126 — 2014 GMC YUKON XL

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number 11021126
Vehicle 2014 GMC YUKON XL
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage 36,180 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

THERE ARE 2 CRACKS IN THE DASHBOARD, 1 ABOVE THE STEERING WHEEL INSTRUMENT PANEL AND ONE AT THE CORNER OF THE PASSENGER SIDE AIRBAG. THEY APPEARED OUT OF NOWHERE AND WITHOUT ANY ACCOMPANYING MOTOR VEHICLE CRASH OR OTHER PHYSICAL CAUSE. I FOUND THE CRACKS AS I WAS WIPING THE DASHBOARD OFF WITH A MICROFIBER TOWEL. THE CRACK OVER THE INSTRUMENT PANEL GREW APPROXIMATELY 3 INCHES WHILE I WAS DRIVING TO THE DEALERSHIP. I WAS TOLD THAT SINCE MY WARRANTY WAS EXPIRED (EXPIRED ON 12/06/2016) AND I WAS OVER THE WARRANTY MILEAGE (MY MILEAGE WAS 36180, WARRANTY ONLY GOOD FOR 36000) THAT MY VEHICLE WAS NOT COVERED AND I WOULD HAVE TO PAY OVER $1800 + TAX TO REPLACE. I HAVE SEARCHED ONLINE AND FOUND SIMILAR GM VEHICLES HAVE HAD THE SAME PROBLEM, AND WITH CRACKS IN THE EXACT SAME PLACE. THIS IS A VEHICLE DEFECT AND GIVEN THE FACT THAT IT'S SO CLOSE TO THE PASSENGER SIDE AIRBAG PRESENTS A SAFETY CONCERN THAT THE WHOLE DASHBOARD COULD BE DISLODGED AND BECOME A FLYING HAZARD SHOULD THE AIRBAG INFLATE DURING A CRASH.

Related Complaints for the 2014 GMC YUKON XL

Other UNKNOWN OR OTHER Complaints

#11217024 CRACKED DASHBOARD. ONE CRACK OVER THE DRIVERS SIDE DASH ONE ALSO ON THE PASSENGER SIDE JUST ABOVE THE AIRBAG.
#11129675 DASHBOARD CRACKED ON CORNER OF AIRBAG.
#11124603 THIS WILL BE THE 3RD TIME IN THE LAST 4 YEARS I HAVE EXPERIENCED MY YUKON XL 2004 MODEL COMPLETELY SHUTTING DOWN WHIL...
#11092310 MY DASH BOARD CRACKED ABOVE INSTRUMENT PANEL, WHILE PULLING OUT OF PARKING LOT AT WORK. 4 YEARS OLD 46,800 MILES

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