NHTSA Complaint #11021108 — 2009 TOYOTA TACOMA
SUSPENSION issue reported to NHTSA
Complaint Details
| ODI Number | 11021108 |
| Vehicle | 2009 TOYOTA TACOMA |
| Component | SUSPENSION |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | TX |
Consumer Description
2005-2011 TOYOTA TACOMA REAR LEAF SPRING RECALL - NHTSA RECALL - 14V-604. PURCHASED REPLACEMENT SPRINGS AND PAID DEALERSHIP TO INSTALL IN AUG. 2013 BECAUSE MY VEHICLE WAS OUT OF WARRANTY AND SPRINGS BROKEN. WHEN RECALL ANNOUNCED IN 2016, I REQUESTED REIMBURSEMENT FOR PARTS & INSTALLATION FROM TOYOTA MOTOR SALES. I HAVE SUBMITTED OVER 10 RESPONSES WITH REQUESTED DOCUMENTATION AND TOYOTA MOTOR SALES REFUSES TO REIMBURSE STATING THEY NEED DOCUMENTATION FROM THE DEALERSHIP WHICH HAS BEEN PROVIDED MORE THAN ONCE. I FILED A BBB COMPLAINT AND THE DEALERSHIP'S RESPONSE WAS TO CONTACT THE MANUFACTURER.
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