NHTSA Complaint #11021101 — 2015 NISSAN ROGUE

TL* THE CONTACT OWNS A 2015 NISSAN ROGUE. WHILE DRIVING VARIOUS SPEEDS OR UPON STARTING THE VEHICLE, THE CHASSIS CONTROL MODULE, CHECK ENGINE, AND TRACTION CONTROL WARNING INDICATORS ILLUMINATED. ALSO, THE "SEE OWNER'S MANUAL" MESSAGE WAS DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO NISSAN OF PICAYUNE (239 FRONTAGE RD, PICAYUNE, MS 39466 (601) 889-5454) WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED THREE DAYS LATER. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ECM NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED A SECOND TIME, BUT THE NEXT DAY, THE WARNING INDICATORS AND MESSAGE REAPPEARED. THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER A THIRD TIME AND WAS INFORMED THAT THE WIRING HARNESS BETWEEN THE THROTTLE BODY AND ECM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED BECAUSE THE DEALER COULD NOT GUARANTEE THAT THE FAILURE WOULD NOT RECUR. A FEW MONTHS LATER, THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO COULD NOT DIAGNOSE A FAILURE AND REFERRED THE CONTACT TO NHTSA. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.