NHTSA Complaint #11020958 — 2007 TOYOTA TACOMA

TL* THE CONTACT OWNS A 2007 TOYOTA TACOMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V604000 (SUSPENSION); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED KEARNY MESA TOYOTA (LOCATED AT 4910 KEARNY MESA RD, SAN DIEGO, CA 92111 (858) 430-2600) ON SEVERAL OCCASIONS AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE DEALER CALLED BACK AND CONFIRMED THAT THE PARTS WERE AVAILABLE AND SCHEDULED AN APPOINTMENT. ONCE THE VEHICLE WAS TAKEN TO THE DEALER, THE CONTACT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.