NHTSA Complaint #11020926 — 2015 MAZDA CX-5

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11020926
Vehicle	2015 MAZDA CX-5
Component	ENGINE
Date of Incident	August 17, 2017
Date Filed	August 31, 2017
Mileage	100,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

MAZDA ENGINE DEFECT I PURCHASED A 2015 MAZDA CX-5 USED TWO YEARS AGO. WHILE MY DAUGHTER WAS DRIVING TO WORK SHE NOTICED A LOUD TICKING NOISES FROM ENGINE. SHE SCHEDULED A SERVICE WITH MAZDA DEALERSHIP AND THEY STATED THAT THE PROBLEM IS WITHIN THE INTERNAL COMBUSTION AND THE ENGINE NEEDS TO BE TORN DOWN FOR COMPLETE DIAGNOSIS, HE FURTHER SUGGESTED THAT I REPLACE THE DEFECTIVE ENGINE WITH A MAZDA NEW ENGINE TOTALING OVER $7000. ALARMED, I RESEARCHED AND FOUND OTHER MAZDA OWNER EXPERIENCING THE SAME PROBLEMS. THIS CONSTITUTES MY FORMAL COMPLAINT FOR MAZDA DEFECTIVE ENGINES.

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