NHTSA Complaint #11020670 — 2008 KIA SORENTO

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	11020670
Vehicle	2008 KIA SORENTO
Component	SUSPENSION
Date of Incident	January 20, 2016
Date Filed	August 30, 2017
Mileage	56,853 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

A MARCH 2010 TECHNICAL BULLETIN ISSUED FOR THIS MAKE AND MODEL YEAR VEHICLE (TSB-023) OF FAULTY REAR DIFFERENTIAL. A MECHANIC AT DEALERSHIP INFORMED ME MY MAKE AND MODEL YEAR CAR HAS THIS PROBLEM, AND MADE ME AWARE OF THE MARCH 2010 TSB- 023. MECHANIC STATED MY WHEELS IN THE REAR WILL BECOME LOUDER THAN THE CURRENT NOISE I HAVE, THE WHEELS WILL GRIND, I WILL FEEL REAR VIBRATION. WITH 14 OTHER KIA SORENTO OWNERS WITH THIS SAME ISSUE, REPORTED REAR WHEELS LOCKED UP WHILE DRIVING DOWNHILL, AND SAW REAR WHEEL IN REAR WINDOW MOVING AWAY FROM THE VEHICLE. I PUCHASED VEHICLE IN 2016 WITH LOUD NOISE IN REAR THINKING IT WAS TYPES OF TIRES ON VEHICLE. I KNOW NOTHING WHAT A TSB IS. WHY DEALER KNEW OF THIS BUT NEVER SERVICED REAR DIFFERENTIAL? I HAVE 13000.00 AUTO LOAN AND NEED ALMOST 2000.00 TO REPAIR THIS ON A 2008 VEHICLE. TOYOTA HAS RECALLS FOR BAD REAR DIFFERENTIALS. HOW DOES KIA NOT HAVE TO RECALL ON THIS? THIS ISSUE DEALER NEVER CORRECTED SO THAT CONSUMER BECOME RESPONSIBLE.

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