NHTSA Complaint #11020657 — 2012 DODGE JOURNEY

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11020657
Vehicle	2012 DODGE JOURNEY
Component	ELECTRICAL SYSTEM
Date of Incident	March 18, 2016
Date Filed	August 30, 2017
Mileage	94,770 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

WHILE DRIVING ON PUBLIC HIGHWAY THE ENGINE STALLED, STEERING LOCKED AND HAD TO COAST TO A SAFE SPOT. THIS IS THE 3RD TIME THIS HAS HAPPENED. 1ST TIME MARCH 2016 MILEAGE 94470, 2ND TIME END OF OCTOBER 2016, CURRENT TIME AUGUST 2017. EACH TIME THE COMPUTER TELLS THE DEALERSHIP IT IS THE CRANK SENSOR WHICH WE REPLACE. THIS IS VERY SCARY AND MY DAUGHTER IS AFRAID TO DRIVE THE CAR. WE HAVE BEEN LUCKY TO BE ABLE TO GET OFF THE ROAD SO FAR, BUT ARE AFRAID OF IT HAPPENING AGAIN AND BEING IN AN ACCIDENT. WONDERING IF DODGE IS GOING TO DO SOMETHING ABOUT THIS SINCE I SEE MANY OTHER SIMILAR COMPLAINTS POSTED.

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