NHTSA Complaint #11020543 — 2015 CHEVROLET TRAVERSE

TL* THE CONTACT OWNS A 2015 CHEVROLET TRAVERSE. WHILE DRIVING VARIOUS SPEEDS, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. IN ADDITION, AFTER THE VEHICLE WAS FUELED, IT FAILED TO START. THE CONTACT HAD TO DEPRESS THE ACCELERATOR PEDAL NUMEROUS TIMES IN ORDER TO START THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FUEL PURGE VALVE FAILED AND NEEDED TO BE REPLACED. THE TECHNICIAN ADVISED THE CONTACT TO TAKE THE VEHICLE TO A LOCAL CHEVROLET DEALER. THE VEHICLE WAS TAKEN TO COLLINS CHEVROLET (LOCATED AT 2300 ROCKFORD ST, MT AIRY, NC 27030) WHERE IT WAS DIAGNOSED THAT THE FUEL PURGE VALVE FAILED AND NEEDED TO REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT COVERED UNDER THE WARRANTY, AND REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 56,000. UPDATED 11/02/17*LJ *TR