NHTSA Complaint #11020454 — 2015 SUBARU OUTBACK

REAR ELECTRIC LIFTGATE SPORADICALLY FAILS TO OPEN. THIS CONDITION PERSISTS WHETHER I PRESS THE BUTTON ON THE LIFTGATE, THE DASHBOARD LIFTGATE BUTTON, OR THE KEY FOB BUTTON. I CAN HEAR THE LIFTGATE UNLATCH, HOWEVER IT FAILS TO OPEN MORE THAN A COUPLE INCHES. LITHIA SUBARU (OREGON CITY) HAS NOT BEEN ABLE TO REPAIR. WE PURCHASED OUR VEHICLE NEW FROM THE DEALER. IT HAS EXHIBITED THIS PROBLEM FROM THE FIRST DAY WE OWNED IT. SUBARU SHOULD RECALL AND FIX ALL VEHICLES WITH THIS PROBLEM. I FEEL STRONGLY THIS IS AN DESIGN DEFECT OF THE ELECTRICAL SYSTEM. THIS SPORADIC CONDITION PRESENTS ITSELF WHEN THE VEHICLE IS STATIONARY, BOTH WHEN THE ENGINE IS RUNNING AND WHEN IT IS NOT. THERE DOESN'T SEEM TO BE ANY SET OF CONDITIONS UPON WHICH I CAN CAUSE OR PREDICT THE FAILURE.