NHTSA Complaint #11020447 — 2003 FORD ESCAPE SUSPENSION

Complaint Details

ODI Number	11020447
Vehicle	2003 FORD ESCAPE
Component	SUSPENSION
Date of Incident	August 20, 2017
Date Filed	August 29, 2017
Mileage	10 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

MY DAUGHTER WAS DRIVING HOME FROM WORK AND WENT OVER THE RAILROAD TRACKS AND THE WHOLE FRONT END FELT LIKE IT WAS GOING TO COLLAPSE THE STEERING GOT THROWN WAY OFF AND WHEN SHE WENT TO APPLY THE BRAKES AT THE LIGHT SHE ALMOST WENT THROUGH THEM BECAUSE OF THE FRONT-END BEING WAY OUT OF LINE. WHEN I HAD A CHANCE TO LOOK UNDERNEATH IT THE NEXT DAY IT IS SO CORRODED AND SPLIT AND CRACKED WHERE THE CROSSMEMBER IS. AND THESE RAILROAD TRACKS SHE WENT OVER EVERY DAY WITH NO PROBLEMS THAT ARE VERY SMOOTH EXCEPT FOR THAT NIGHT WHEN THEY JUST GAVE OUT. YOU CAN TELL THAT THE METAL FOR THE VEHICLE IS NOT QUALITY

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