NHTSA Complaint #11020431 — 2008 TOYOTA 4RUNNER

MY TRUCK HAS HAD A SULPHUR SMELL FOR A LONG WHILE. I WAS ADVISED THAT THERE IS A SERVICE BULLETIN ON IT. T-SB-0346-09. I CONTACTED TOYOTA AND RECEIVED A CASE # FROM SUSAN ON AUGUST 28,2017. THAT # IS 1708280670. SHE ADVISED ME THAT I AM 3,000 MILES PAST THE MILAGE THAT TOYOTA ACCEPTS. THIS IS AN EMISSION ISSUE AND I FEEL THAT THEY SHOULD ASSIST IN THE REPLACEMENT COST. THE SERVICE BULLETIN HAS TOYOTA REPLACING A FRONT AND REAR PIPE ASSEMBLY WHICH INCLUDES CATALYTIC CONVERTERS. THE ISSUE HAS BEEN KNOWN FOR A WHILE AND THEY SHOULD HAVE RECALLED THIS SYSTEM NOT WAITED FOR PEOPLE TO COMPLAIN. BY NOT RECALLING IT THEY AVOID MAKING LEGITIMATE EMISSION/ENGINE REPAIRS. THE SULPHUR SMELL NOW HAPPENS MOST OF TIME THAT I DRIVE IT NOW. I DO NOT KNOW WHAT ELSE THAT I CAN DO. THE TOYOTA DEALER HAD ADVISED ME TO CONTACT TOYOTA.